Cavo Returns & Exchanges
We want you to be completely satisfied with your Cavo technology, which is why we offer a 30-day hassle-free return policy on all electronic devices. Items must be returned in their original packaging with all included accessories to qualify for a full refund.
Initiate Your Request
Log into your Cavo account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.
Ship It Back
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our technicians inspect the hardware for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing